Overview
What is WhatsApp Business?
WhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp…
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WhatsApp Business is your tool for better communication with the world.
WhatsApp Business best for Businesses
WhatsApp Business is amazing and easy
WhatsApp Business, awesome tool for small and medium businesses to communicate with their customers
Easy connection to work
It is one of the best messaging apps for all phone users of the current age
It's totally awesome regarding privacy and end-to-end encryption
WhatsApp business is a great communication tool
WhatsApp Business Is Not Only Communication But Also Business Solution Tool"
A Business Solution for a Small business manager
Platform for the business to grow further
WhatsApp Business is a great communication tool.
WhatsApp Business help small bussines to doing promotion!
WhatsApp Business Review
Awards
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Reviewer Pros & Cons
Pricing
WhatsApp Business
Free
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
- FAQs
What is WhatsApp Business?
WhatsApp Business Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(187)Attribute Ratings
Reviews
(1-13 of 13)- Sending files immediately.
- Performing backups on regular basis.
- You can chat and you can make video/voice chats.
- Work in every country in the world with no restrictions.
- Have it work in multiple languages.
Its less appropriate as we cannot make a video call and all of us are in that video sharing screens similar to other applications.
WhatsApp Business is amazing and easy
- video calls
- share documents
- send audios
- I feel safe when using
- Sometimes I can't complete a complete audio without holding the button properly.
- there is only the possibility of conversation with a number
- many people using it at the same time
WhatsApp Business, awesome tool for small and medium businesses to communicate with their customers
- This app has been able to connect me to my customers.
- Communicate more effectively with your customers and grow your business.
- Send files, images, videos, and even links directly on phones.
- Collaborative workspace.
- Group chat with the possibility of making a presentation.
- WhatsApp Business should think about the possibility of creating chatbots.
Easy connection to work
- Easy to use by registering a phone number as your personal WhatsApp number and attaching your company profile by opening and closing your image to your product.
- Fast and accurate connection.
- It allows you to split chat between business and personal as WhatsApp Business and Personal can be downloaded on the same smartphone by registering a different number.
- In the group, only the admin can add a new person or remove one.
- It is not useful for employees/clients who want to get information while traveling.
- A huge number of people can be add in a group for better communication
- messages, photos, and videos sharing free and easy
- end to end encryption facilities ensures highest security
- it only works with phone number
- there is a constant source of distraction
- impact on people's privacy
- End-to-end encryption is awesome which is very highly challenging in GB software.
- It helps to public the products one want to sell, by completing business profile.
- An outstanding option for which everyone falls is an auto message to convey the information.
- Deleted messages must be shown.
- There should be a profile guard to cover photos and maintain privacy.
- There should be a feature that avoid screenshot.
- WhatsApp should give green signal for online user.
- Sending files is as simple as emailing and getting a quick response from the recipient. API support, as is notification management based on timing.
- Incoming message responses are automatically and quickly processed. Unique features include speed and practicality, which are uncommon in similar tools and allow for a more personalized and efficient benefit for the customer.
- Complete the sketch with a focus on business efficiency and the ease of boosting and removing users.
- It is used to direct questions about anyone in the departments or individuals within the company.
- Including important information like an address, website, email, working hours, and activity segment is necessary for companies to provide professional work.
- Scalability is difficult to suggest, and the quality of the links, especially when made on video, should be improved.
- Traveling with WhatsApp Business is tricky because unable to hold calls, and the app is banned in some countries.
- It's possible to improve API support and extract the application's satisfaction index.
Platform for the business to grow further
- Easy to use.
- WhatsApp is widely used by majority of the people.
- Product catalog update.
- Direct contact with the customers.
- Secured connection and ad free.
- Video catalog might help.
- Good to have a demonstration of usage.
- Easy to use, register by phone number same as WhatsApp personal
- Providing to attach company profile by [submitting] open and close you [business, gallery] picture of your product
- Auto replay for costumer that would contact you, and we can set quick [information] about the company
- WhatsApp Business and personal can be download at the same smartphone by register differents number
- Allow you split chat between business and personal
- WhatsApp Business has registered with only 1 phone number for [lifetime]
- Display name[s] are permanent
- Once your [business] is closed forever, need to changes [the] number of WhatsApp Business
- [The] costumer has access to see your [profile] and copy them for their purpose
WhatsApp, great tool for business and private life
- Free use.
- Options (store, away message, quick replies).
- Sending documents.
- Location sharing.
- Free calls to other WA users.
- In a group, only admin can add new person.
WhatsApp Business, Speed and Practicality
- Some unique characteristics, hardly found in similar tools, are speed and practicality, which enable a more humanized and rapid service for the client.
- Another fundamental point is the mobility of communication, especially in the case of home-office work. Communication between employees, clients, and managers is almost instantaneous.
- The possibility of adding important information, such as an address, website, email, working hours, and the segment of activity is necessary for companies to offer an increasingly professional service.
- As a suggestion, it would be good to pay better attention to the quality of the links, especially when made on video.
- If there is no waiting at the time of using the application, it is very likely that you have the opposite effect: instead of engaging your client, you end up pushing them away.
Great Business Software.
- Quick responses
- Hang tags
- Very complete profile
- Business efficiency
- Customer support
- Scalability difficulty.
- It is not possible to put a WhatsApp call on hold.
- Satisfaction index, for example, cannot yet be extracted from the application.
Would like the possibility to add important information, such as an address, website, e-mail, working hours, and industry.
This is extremely important information so that companies can fulfill orders via WhatsApp. One of the biggest disadvantages of WhatsApp, therefore, is its scalability difficulty. The greater the number of interactions, the more difficulty you will have in strategy planning, monitoring interactions, and managing these transactions or orders.
WhatsApp for Business
- Easy to maintain a user community in terms of adding or removing people.
- Employee/ customer questions can be directed to appropriate sources.
- People have to download a new app on their phone.
- The tool is banned in some countries, so it is not useful employees/ clients want to obtain information while traveling.